Privacy Policy

At UWDCO ("we," "our," or "us"), accessible from www.uwdco.com, the privacy of our visitors and customers is one of our main priorities. This Privacy Policy document contains types of information that is collected and recorded by UWDCO and how we use it.

1. Information We Collect

We only collect information that is necessary to provide our IT services, hardware solutions, and to communicate with you:

• Contact Information: Name, phone number, email address, and locality when you submit an enquiry, request an appointment, or use our Buyback portal.
• Business Information: Company name and workstation count when submitting a B2B enquiry.
• Uploaded Files: Photographs of IT equipment or supporting documents you voluntarily upload for valuation.
• Technical Data: Standard log data and cookies (only if you consent) to improve website performance.

2. How We Use Your Information

• To provide quotations, schedule appointments, and deliver IT services or hardware.
• To communicate with you regarding your enquiries or active jobs.
• To send transactional emails (like OTPs for verification).
• To improve our website and customer experience based on anonymous analytics.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your data with trusted third-party partners only in the following circumstances:

• Service Delivery: With hardware suppliers or courier partners to fulfill your order.
• Legal Requirements: If required by law, such as to comply with a subpoena or similar legal process.

4. Cookies and Tracking

We use strictly necessary cookies to ensure the website functions securely. Optional analytics and marketing cookies are only set if you explicitly accept them via our cookie consent banner. You can manage your preferences at any time by clicking "Cookie Settings" in the footer.

5. Data Security and Retention

We implement appropriate technical and organizational measures to protect your personal information. However, please be aware that no method of transmission over the internet is 100% secure. We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights

Depending on your location, you may have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us using the details below.

7. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Email: contact@uwdco.com
Location: Mumbai and Navi Mumbai, Maharashtra, India.